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Arrival Instructions and Event Information
Our program will officially begin with the Elective Courses starting at 10:00 AM on Friday, March 6, 2020, and conclude with the Closing Session by 12:15 pm on Sunday, March 8, 2020.  PLEASE PLAN AHEAD TO PARTICIPATE IN THE ENTIRE PROGRAM.
  1. If you arrive by car and need directions, there is a map with information about the San Jose Doubletree on the Hotel page of this website.  Upon arrival, please leave your luggage in your car. However, you will need to be able to easily access business attire to have your picture taken for your District Directory (item 5 below).
  2. There is a daily parking fee, but it is discounted for PETS attendees. Sometime before you check out on Sunday, stop by the Front Desk, present your parking ticket, and you will receive a ticket that allows you out of the gate.  The discounted fee will be added to your room charge.
  3. If you are arriving by plane at the San Jose airport, the hotel will provide a courtesy shuttle. The shuttle phone is located in the baggage claim area. Once you have called for the hotel shuttle service, proceed to the shuttle pick-up area outside of baggage claim. When you arrive at the hotel, since you will not be receiving your room key until later in the afternoon, please check your luggage with the bell desk which is located near near the PETS registration area.
  4. Check-in at the Far West PETS Registration Desk; (open Friday, March 6 beginning at 8:00 a.m. until 6:00 p.m.). You will be given your name badge and holder, meal tickets, and a portfolio.
  5. If you have time, have your official photograph taken. (Dress: Business Attire). This will be used by your respective district for their directory, website and other district purposes.  You will also have the option of purchasing the photo for use with your business cards, and/or your club directory and website.  The photographer is set up near the ballroom elevators, next to the vendors.  You are encouraged to take time to visit the Project Expo located in the Gateway Foyer and the vendors located in the Bayshore Foyer.  The photographer will be set up all day Friday and Saturday, so you can also stop by during breaks or prior to general sessions.
  6. At 10:00 AM, attend your selected elective course.
  7. Immediately following your elective course, enjoy the lunch buffet located in the Bayshore Ballroom (a meal ticket is required - acquired during registration, item 4 above). We will start serving the sandwich buffet at 11:30 a.m., however, the entire room closes promptly at 12:30 pm and you will be asked to leave.  Make sure you plan enough time to enjoy your meal, and be out of the room by 12:30 pm.  This is necessary in order to reconfigure the room space for the afternoon classrooms. 
  8. The Opening General Session (located in the Gateway Ballroom directly above the Bayshore Ballroom) formally kicks-off the weekend at 1:00 p.m. Please be in your seat for the opening session by 12:45 p.m.
  9. For those arriving Friday, since hotel rooms are not available until mid-afternoon, and to avoid backup at the hotel registration desk, we have arranged to have your room key distributed to you during the District Governors-Elect session around 5:30 p.m. DO NOT check-in with the hotel front desk.
  10. If you are arriving anytime before Friday, you will be checking in for your room with the hotel registration desk.  You'll be able to check-in for PETS anytime after 8 AM Friday morning.
  11. IMPORTANT NOTE: If you are delayed for any reason and do not check in on the date of your reservation, the entire reservation is cancelled.  Although this can be fixed, it is a lot of work for our registration team.  To avoid this, please call the hotel directly immediately when you become aware of any delays to your scheduled arrival.
  12. Do NOT charge anything to your room unless you have left a credit card with the hotel registration desk after you have received your room key.
  13. If you have any registration difficulties, please check with the Adjustments Staff at the Far West PETS Registration Desk.
  14. The dress throughout the days is business casual, while the evening sessions will be business evening attire.  The ballroom and classrooms may be a little on the cooler side, so you may want to have a sweater or coat with you throughout the day and for the evening.
  15. After the general sessions on Friday and Saturday evenings, each district will host hospitality suites on the 9th and 10th floors.  You are welcome and encouraged to visit all of them.  It is a great networking opportunity.
  16. In case of a family or business emergency, we have arranged for a phone message service to be available at the Doubletree (408) 437-2139 .
  17. If you have any other questions, do not hesitate to contact us through our registrar.